High-touch stays, low-touch operations.
Deliver concierge service across your villas without living on the phone.
- WhatsApp inbox & AI concierge
- Guest experience & portal
- Direct booking engine
Villa guests expect personal service. Orian's AI concierge and guest portal handle requests instantly, while automation takes care of the operations behind a memorable, private stay.
A concierge that never sleeps
WhatsApp and voice AI answer guest requests around the clock, in your voice.
Personal, from booking to checkout
A private guest portal for check-in, requests, the bill and express checkout.
Own your bookings
Commission-free direct bookings plus channel sync where you want the reach.
The platform, tuned for villas.
These are the modules that matter most for how you operate. The other nine are included anyway, there is no tier to upgrade to.
WhatsApp inbox & AI concierge
A threaded two-way guest inbox with an AI concierge, and a takeover switch so the AI never talks over your staff.
Full detail- Two-way threaded WhatsApp inbox
- One conversation per guest with full history
- AI concierge answering from your property data
- Automatic AI stand-down on staff reply
- Per-thread AI enable and disable
- Reservation and folio context panel
- Unread, needs-reply and search filters
- Live polling of list and thread
Guest experience & portal
A branded guest app for the whole stay with nothing to download, and requests that become real work on the floor.
Full detail- Branded web guest app, no download
- Room QR, private link, or phone and PIN access
- Digital pre-check-in with signature
- One-tap requests that raise assigned tasks
- Room service into the live kitchen queue
- Bookable services charged to the folio
- Live itemised bill and pay balance
- Stay extension, re-quoted and clash-checked
Direct booking engine
Commission-free bookings on your own site, priced from real inventory, and bookable by a guest's own AI assistant.
Full detail- Commission-free direct bookings
- Mobile-first booking flow
- Real room content, photos and occupancy
- Live availability and pricing
- Add-ons and upsells at the point of booking
- Member rates by loyalty tier
- Promo codes with travel and booking windows
- Better-of pricing, never stacked
Built for villas. See it with your rooms.
Tell us how you operate and we will load your own rooms, rates and channels before the call.
Book a demo