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For serviced apartments

Longer stays, lighter operations.

Contactless check-in, self-service and automated messaging for extended stays.

What you get
174+capabilities included
0%commission on direct
24/7AI on the phone
~7 daysto go live
  • Guest experience & portal
  • Front desk & arrivals
  • Payments, folios & finance
Why it fits

Serviced apartments blend hospitality and real estate. Orian handles contactless arrivals, a guest portal for the whole stay, and automated messaging that keeps long-stay guests looked after with a light touch.

Contactless arrivals

Digital check-in and a self-service kiosk mean guests let themselves in, smoothly.

A portal for the whole stay

Requests, the bill, extensions and checkout, all from the guest's phone.

Automated, personal messaging

Lifecycle messages keep long-stay guests informed without manual effort.

Where to start

The platform, tuned for serviced apartments.

These are the modules that matter most for how you operate. The other nine are included anyway, there is no tier to upgrade to.

Guest experience

Guest experience & portal

A branded guest app for the whole stay with nothing to download, and requests that become real work on the floor.

Full detail
  • Branded web guest app, no download
  • Room QR, private link, or phone and PIN access
  • Digital pre-check-in with signature
  • One-tap requests that raise assigned tasks
  • Room service into the live kitchen queue
  • Bookable services charged to the folio
  • Live itemised bill and pay balance
  • Stay extension, re-quoted and clash-checked
Operations

Front desk & arrivals

One-tap check-in, digital registration, a self-service kiosk, folios that add up, and a night audit that closes the day for you.

Full detail
  • One-tap check-in and check-out
  • Digital pre-arrival registration by link or QR
  • Digital signature capture
  • Lobby self check-in kiosk with identity verification
  • Registration card and invoice PDFs
  • Statutory guest register with CSV and print
  • Folio windows for split billing
  • Card-on-file pre-authorisation at check-in
Finance

Payments, folios & finance

One folio per stay, PCI-safe cards, a city ledger that ages properly, and a GL export that always balances.

Full detail
  • One itemised folio per stay
  • Folio windows with independent settlement
  • Route the room or any charge between windows
  • Tokenised card on file, full PANs refused
  • Pre-authorisation, partial capture and void
  • Automatic incidentals hold at check-in
  • No-show first-night charging
  • PCI-safe payment links

Built for serviced apartments. See it with your rooms.

Tell us how you operate and we will load your own rooms, rates and channels before the call.

Book a demo